Where does the money go from paid attractions at Phillip Island Nature Parks?    
Phillip Island Nature Parks is a not-for-profit organisation. All revenue from ticket sales is reinvested into our conservation, research, education, wildlife rescue   and environment activities. We thank you for your support.

Do I need to book my tickets?                       
Get in early! During December, January, Easter and long-weekends it is essential to pre-book your tickets to the Penguin Parade to avoid missing out. Bookings are essential all year round for our ranger guided tours and Penguins Plus.

What time do penguins arrive?
Penguins arrive at sunset every day of the year. View our penguin arrival calendar to check what time that is during your visit.                    
We suggest you arrive one hour before the penguins to give yourself a chance to have a look at the interactive displays in our visitor centre, grab a meal at the Boardwalk Cafe, and make your way to your seats at the beach.

Is the Penguin Parade suitable for children?
The Penguin Parade is a great experience for all ages. We have child tickets for 4-15 year olds, inclusive. Children under 4 are free.

Is the Penguin Parade an “all weather” event?
You can see penguins all year round, regardless of the weather. The Penguin Parade is outside, so pack a rain coat or umbrella if rain is predicted. 

What should I bring to the Penguin Parade?
The Penguin Parade is at sunset and outside. We suggest you bring warm clothes and a rain coat if it looks like rain. A rug to sit on the seats is also handy. Please note – unfortunately cameras or camcorders cannot be used at the Penguin Parade.

Why can’t I take photos at the Penguin Parade?
Penguins have sensitive eyes and a bright, sudden flash or unusual light can frighten or disorientate a penguin. To ensure penguins keep coming back to this special area we ask you do not use your cameras, camcorders or camera phones at the Penguin Parade.

Is there somewhere to eat at various Phillip Island attractions?
Each of our attractions has a café on site serving coffee, snacks, drinks and full meals.

Do I need my own transport on Phillip Island?

Public transport does not operate between our parks. If you do not have your own transport, we recommend taking a coach tour.                    

Visiting the Melbourne Visitor Information Centre located at Federation Square in Melbourne for more information, or phone +61 3 9658 9658.

Phillip Island Visitor Information Centre www.visitphillipisland.com.

Please note that the public transport V-line bus that travels between Melbourne and Phillip Island does not operate after the Penguin Parade. The V-line bus travels in a direct route and does not stop at the Nature Parks attractions. If you require overnight accommodation visit the Phillip Island Visitor Information Centre website.

How can I redeem my discount coupon?          
Discount coupons, including Entertainment Vouchers, cannot be redeemed online. Please call +61 3 5951 2830 to make a booking using your coupon.

Do I need to print my ticket?
     
If possible, please print your ticket in preparation for your visit. If you cannot print your ticket, please tell ticketing staff on arrival that you made an internet booking and state the last name the booking was made for. Please note the opening times, penguin arrival times and other important information on your ticket.

Is there disabled access?                    
All of our attractions offer:

- Disabled parking

- Disabled toilets

- Wheelchair access through visitor centre and around park grounds

- A complimentary wheelchair if required.

At the Penguin Parade we offer:

- Golf buggy service to beach

- A designated viewing area for wheelchair guests, right next to a path of penguins.